Preorder FAQ

Every three weeks we run a preorder. We take orders from our customers up until the cut off date, then order them all from our suppliers. We order from two of the major fragrance oil companies in the USA. All orders with prebuy (or backordered) items will be placed the day after the Preorder ends from our suppliers. They take approximately 7-10 days to get to us. We then bottle, package, and ship the orders out to you!

For example, you place the order September 10th, and the preorder is closing on the 12th. All orders will be placed with our suppliers on the 13th. We then wait for the orders to get to us. We pour all of your order, and package it up, and then ship it with the carrier you chose on your order. IF for some reason we can ship it for the same price through a courier, for less days in transit, we will do that. This isn’t always an option. But we do our best to get the oils to you the quickest possible way.